For more than ten years, Bellacor has been the leading online retailer of lighting and home décor products. As recognized by consumers and manufacturer partners, we set the standard for selling lighting products online.
To provide the best possible customer service in the industry, we have established these industry-leading sales programs:
Bellacor will ship all orders over $75 free of charge. We also offer expedited shipping options on many of our products. Call our Customer Service Representatives for more details. Bellacor Free Shipping is limited to the 48 contiguous United States. Sinks, tubs, toilets, bidets and plumbing accessories are excluded from our free shipping promotion.
Price Match Guarantee
Bellacor works hard to provide the best prices possible for our customers. If you find a lower price, either before or after you place your order, we will match this amount if the price requested meets the following criteria:
1. Bellacor will match any price from any competing website for a period of up to seven days from the original date of your order.
2. Price matching will only be honored for online distributors excludes plumbing items (Toilets, Bidets, Faucets, Sinks and Parts). Bellacor will not offer price matching to local retail stores and showrooms.
3. Bellacor will review all competitor's fees and charges involved with placing the order. This would include shipping costs, restocking fee and return restrictions.
4. Due to Minimum Advertised Pricing policies that are set by our manufacturers, we may not be able to sell products below certain pricing levels.
In order to receive a price match from Bellacor, please send us the URL (website address) link for the competitor's page to PriceMatch@Bellacor.com. Please allow one complete business day for our review and response.
Deal of the Day prices are only available on the day of the sale (central time) while quantities are available to purchase. We cannot price match once the promotion has ended.
No Return Restocking Fees
Bellacor offers returns and exchanges without a restocking fee. If, for any reason, you are not satisfied with your purchase, return it and Bellacor will promptly refund your money (excluding your cost of returning the package to Bellacor). See complete details on our Customer Support page.
*Due to the nature of some types of orders, the standard return policy will not apply. Please review.
"Large Orders" Orders for 10 or more of the same item or with a dollar value greater than $2,500 are subject to a 25% restocking charge. For large orders we recommend that you order a sample to ensure the item meets your requirements.
Quoted Product Items sold that have been quoted, but do not appear on Bellacor's website may be non-returnable or subject to a 25 % restock fee. You will be advised at the time of order if the item is non-returnable or if it is subject to a restocking fee.
Custom Orders Product that has been customized or built to order are non-returnable and non-cancellable once the order has been placed.
500,000 Quality Products from Trusted Brands
Bellacor has relationships with hundreds of vendors to ensure we can provide a selection of 500,000 products for our customers. Most retail showrooms can only present about 1,500 products on their display floor. Think of our online selection as a continually evolving catalog, as we update our product inventory and availability daily. Even if you cannot find a specific item you want in our online catalog, simply call a Bellacor Product Specialist, and they can contact the manufacturer directly to purchase the item. We are constantly updating and expanding our online selection, so check back often for new products and great deals on closeout inventory.
Fast Shipping on Most Products
Bellacor has agreements with most of our major suppliers to ship your order directly from the manufacturer's warehouse. Most of our products are sent this way, to avoid adding time and the potential for damage to your product with additional shipping and handling in our warehouse. Click on the In Stock Today link from our left-hand navigation menu at any time to browse through the products that can ship to you in 2-5 business days.
Industry-Leading Customer Feedback
We encourage our customers to fill out a customer satisfaction survey after every order on Bellacor.com. We use BizRate, the leading e-commerce customer rating company, to perform this third-party review of satisfaction ratings. Bellacor has over 10,000 reviews from our customers - by far the largest amount of any online lighting website. Recently, we set the standard with some of the highest customer feedback scores in our industry. We will continue to focus on making Bellacor the leader in customer service.
Buy Online or Call Us at 1-877-723-5522
At Bellacor, we offer you the choice to purchase online or order toll-free by phone. Some customers require additional service to complete complex orders, so our Customer Service Representatives are available each business day to help you with your order. Many of our Customer Service Representatives have been in the lighting business for over 15 years, and can use their knowledge to help you find the perfect product.